As a full-service partner, after developing your software,
we’ll also ensure that your most important systems are up and running smoothly 24/7.
Our ITIL-compliant and certified Application Management team can take over the day-to-day operation of your company’s systems. With our experience of best practices for service management, we are able to significantly increase the efficiency and quality of the services your business needs, ensuring a consistently high level of service.
Monitoring enables us to continuously check the stability and utilization of your systems. As a result, we are able to identify errors and workload peaks, and to take early action. Our monitoring activities allow us to act proactively, rather than simply reacting.
Performance bottlenecks may occur due to growing volumes of data and increasingly complex business processes; this may lead to system instability. We’ll help you improve the performance of your systems, offering solutions that will enable you to anticipate aspects that may negatively affect performance.
First, second and third
The use of IT solutions generally requires a certain amount of support. For example, end users may have questions concerning the use of those systems, while your IT department may need help with a technical issue. For such use cases, we can provide support via email, phone, and a ticket system.
Not every system requires 24/7 availability. It is often sufficient for an application – and any support required – to be available at core times. However, we also offer a 24/7 on-call service to help solve problems at any time − often before the company even notices them.
Predictive maintenance enables us to identify potential service restrictions before they occur, rather than simply reacting once they have surfaced. This results in increased service availability, and even in the error-free operation of your systems.
Do you want optimum operation for your most important systems?
We’ll analyze your needs and create a customized package, so that you too can rely on your IT systems.
Get to know us.